Report an Issue

Issue Report Form

All fields marked * are required. For emergencies involving risk to life, call 999.

Your Details

Full Name *

Flat / Unit Number *

Email Address *

Phone Number

Development Name & Address *

Issue Details

Issue Category *

Location of Issue *

Urgency Level *

🟢 Routine No immediate risk, can wait

🟡 Urgent Needs attention within 48 hours

🔴 Emergency Immediate risk or serious damage

Description

Please describe the issue in detail *

When did you first notice this?

Photos (optional)

📎

Attach photos

Click to select images, or drag and drop
JPG, PNG or HEIC · Max 5MB per file

✓

Thank you for letting us know. We've received your report and will be in touch within two working days.

Reference: WEX-XXXXXX

← Return to Wexel

Acknowledgement We'll confirm receipt of your report within two working days.

Assessment Your manager will review and assess the issue, contacting a contractor if required.

Update You'll be kept informed of progress and any planned works via the customer portal.